ChApp - Award-winning Blended Learning Tool for Organizations

We use change management to help our clients master change challenges – typically within a period of 18 to 36 months. Change management comprises the structured administration of a range of methods that help people want to, can, may, and must change their mindsets and behavior.

Change Management’s Core Elements

What is our approach? Pragmatic diagnostics, e.g., using confidential depth interviews, and goal-oriented communication, e.g., in creative and interactive large group events, are indispensable for every change process. Conception and realization of actions like “What does it mean for me?” workshops, individual and team coachings, the adaptation of incentive and compensation systems or job descriptions vary with the business topic that is the background of the change.

The ChApp (Change App) in Change Management

The ChApp accompanies your entire change process. It covers, for instance, the content of the workshops, as well as the individual coaching and team coaching. After each session, the deepening of specific topics is made possible by using the ChApp. Audio-visual inputs with thought-provoking impulses and challenges help with immediately transferring the content into the work routine. The topics within the ChApp are versatile and can be adapted to your individual needs.

Eine agile Transformation und somit das Einführen agiler Arbeitsweisen verspricht langfristig eine höhere Effizienz und Kundenzufriedenheit. Kurzfristig jedoch ist eine agile Transformation für etablierte Unternehmen eine Herausforderung. Machtverhältnisse, Strukturen, Aufgaben und Verantwortungsbereiche werden neu definiert. Das Resultat ist Unsicherheit auf allen Ebenen: Auf Einstellungs- und Verhaltensebene, auf Prozessebene sowie auf Führungsebene, auf Teamebene und bei den Kunden.

Development of an Agile Mindset simultaneously to Agile Methods: The ChApp Helping with Agile Transformation

The new way of working might not be compatible with the existing culture. However, there are many different options to generate organizational cultures to be more open to agility. An agile organizational culture is based on values such as transparency and principles such as self-organization. The ChApp offers several lessons dealing with agile assets and principles. These assets and principles are systematically supported and encouraged through agile functioning and method frameworks like Scrum or Kanban. Cultural change can be encouraged in different ways. The essence lies in starting with small behavioral changes within oneself and sticking to those long-term. For entire units or organizations, a change program is needed, and this can be supported by the ChApp. The topic agility includes 22 campaigns with a collection of 90 lessons. Thus, agile transformation can be initiated on a smartphone in an easy and instructive way.

Based on pragmatic diagnosis, multi-day topteam trainings at extraordinary locations are combined with measures in daily business (such as meeting shadowing, team coaching, and optional individual coaching). The topteam is bound together and pushes its cooperation to the top performance level possible all members already possess as individuals.

To achieve this, the topteam needs to allow itself to go through a real team development process. Investing time in this process is one of the best choices a company and a topteam can make. That implies working intensely on the team’s cooperation over a period of 6 to 12 months with intermittent interventions. No worries, appetite comes with eating because at the beginning, topteams often are not ready to commit to such a process.​

Digital Support in Journey Process

Soft Skills ultimately have strong effects on both your and your company’s performance:

• Trust
• Team Dynamics
• Utilizing own and others’ strengths
• Handling weaknesses
• Responsibility Taking
• Leadership
• Shared Analytical Problem-Solving Skills and Methods

The members of a topteam, of course, already possess these skills, right? For that what must not, cannot be. However, part of every good team is continuous improvement and learning as an open learning community. Furthermore, their busy schedules seem to hardly ever allow them any engagement with soft skills.

This is where the ChApp (Change App) comes into play. It supports the training of managers within their top team journeys and offers numerous lessons for these soft skills as a mobile solution on smartphones. Through audio-visual inputs, appealing, thought-provoking impulses, and challenges, the acquired knowledge is applied to daily life.

Are you familiar with at least some of these thoughts about cultural development?

• „Unternehmenskultur? Das ist doch alles und nichts – sehr ungreifbar.“​
• „Ich weiß, es ist wichtig, aber so ganz verstanden hab ich das Thema noch nicht.“​
• „Wie soll man Unternehmenskultur denn wirklich beeinflussen?“​
• „Um unsere Unternehmenskultur wirklich zu ändern, müssten wir unsere Leute austauschen.“​

To begin with, we want to make the topic a bit catchier with the following minimal definition of business culture: “The way we do things around here”. This includes how managers lead their teams, how we treat each other and ourselves, how we make decisions, how efficient, effective, and cross-silo people work, as well as how open to new experiences and how entrepreneurial they are.

Specific Actions in the Timmermann Style

In order to develop a company culture consciously, we work very closely with our clients in a transformational relationship. Together, we set up a specific program that works through concrete measures, e.g.:

• Kultur-Diagnostik​
• Topteam-Entwicklung und Teamentwicklungen für besonders wichtige Teams​
• Besondere Großgruppenveranstaltungen mit „Momenten der Wahrheit“​
• Change Leader Ausbildung​
• Ausbildung, Einsatz und Betreuung eines Netzwerkes von Kulturbotschaftern​
• Einzelshadowings und Coaching zur intensiven Arbeit an persönlicher Veränderung​

Our psychological expertise and our change spirit help us to explain exactly why and how changes in cultural and individual patterns are possible. At the same time, we enable our clients to really understand those patterns and change themselves

The ChApp Helps with Cultural Development

The ChApp is utilized during change measures. It covers, for instance, the content of the workshops, as well as the individual coaching and team coaching. After each session, the deepening of specific topics is made possible by using the ChApp. Audio-visual inputs with thought-provoking impulses and challenges help with immediately transferring the content into the work routine. The topics within the ChApp are versatile and can be adapted to the client’s individual needs.